Summary

The Sales Coordinator will support the sales staff and business development to provide quotes to customers and support the sales process. They will follow up on quotes and have daily contact with customers and sales representatives.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Essential Duties and Responsibilities Complete administrative support projects for the Sales Department as assigned by the manager.

• Manage and screen phone calls and visitors to the office.
• Screen callers and direct them to the most appropriate departments.
• Manage scheduling and calendar for the Sales Department.
• Coordinate staff meetings, sales meetings, customer visits, and other onsite meetings
• Follow up with leads generated and coordinate a response with the local Reps or Regional Sales Managers.
• Manage phone calls to the company and direct calls to appropriated individuals
• Screen incoming calls to the company to direct the caller to the most appropriate department
• Maintain a high degree of confidentiality and discretion with the client, product, personnel, and sales information.
• Support Sales VP in preparation of monthly and quarterly reports including Top Customer Review, Sales Review, Key Pursuits, and other reports as needed.
• Provide customers and Sales Reps with Product Data Sheets and information.
• Provide quotes to customers and maintain quote files.
• Be familiar with GMS East products and processes.
• Provide assistance to the Inside Sales Team and Account Manager as needed.
• Prepare weekly & monthly sales, reports, plan for phone call preparation, participation, and updates to forecast in CRM.
• Interaction with Engineering and Customer Support to complete quotations.
• Contact customers to follow up on order placements.

Education and Experience

• Minimum 1 year successfully supporting a sales team or sales executive in an office setting.
• Good time management, attention to detail, and organizational skills required.
• Experience with Microsoft and Apple Mac computer environments.
• Experience using virtual meetings software such as Zoom, GoToMeeting, MS Teams, and others
• Some experience with Salesforce CRM helpful but not essential.
• High School Diploma or GED required. College degree preferred.
• Must be a US Citizen or naturalized citizen